Area Photos
Community Photos
Community Photos
Local Photos
home linklinks linkcontact link
print page button

New Complaint Handling Policy


Effective January 7th,2019, Mayor and Council approved a new Complaint Handing Policy.

The municipality of the Township of Black River-Matheson is committed to a consistent, uniform, prompt and courteous process to respond to formal complaints within a reasonable amount of time. This policy is intended for the municipality to promptly address concerns raised by the public regarding, which shall include but not be limited to, by-law infractions, road conditions, programs, facilities, municipal services, staff or operational procedures.

If you have a formal complaint please fill out a complaint form at the township officer of contact the Deputy Clerk, Katie Browne, at 705-273-2313 ext. 316.

/photos/custom/Complaint Form.pdf

/photos/custom/Complaint Policy (002).pdf

New CAO Appointment CAO
full story
Annual Public Budget Meeting Council would like to extend an invitation to the residents of the municipality to attend the annual budget public meeting. Annual Budget Meeting - click for more info
full story
Other News
Position filled for Councillor of Ward 6
Notice of Passing of a Zoning By-law
Attention Resdients
Open House
Communities in Bloom Ad
Half load limits

2013 Energy Consumption
Compliance Summary Reports
Show All