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New Complaint Handling Policy

 

Effective January 7th,2019, Mayor and Council approved a new Complaint Handing Policy.

The municipality of the Township of Black River-Matheson is committed to a consistent, uniform, prompt and courteous process to respond to formal complaints within a reasonable amount of time. This policy is intended for the municipality to promptly address concerns raised by the public regarding, which shall include but not be limited to, by-law infractions, road conditions, programs, facilities, municipal services, staff or operational procedures.

If you have a formal complaint please fill out a complaint form at the township officer of contact the Deputy Clerk, Katie Browne, at 705-273-2313 ext. 316.

/photos/custom/Complaint Form.pdf

/photos/custom/Complaint Policy (002).pdf

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Tile Drainage Act

At the October 28th, 2013 meeting, Council passed a revised tile drainage borrowing by-law. The by-law was amended to allow the municpality to borrow from the province on its credit an amount not exceeding $250,000.  Four weeks after the passage of the borrowing by-law, a certified copy of the revised by-law and an affidavit is sent to the Ministry of Agriculture and Food to update their records. 

Please call the municipal office if you have any inquires related to this program.